Helplines & support
Helpline services are available right now in New Zealand that offer support, information and help for you and your parents, family, whānau and friends. For peer support and local, face-to-face groups and organisations, see our community support groups page.
Grief and loss
Huarahi Ora - after a suspected suicide loss
Huarahi Ora – 0800 437 009
Email: huarahi.ora@terauora.com
If you or anyone you know is impacted by a suspected suicide loss and seeking support, please contact Huarahi Ora - National Bereavement Triage and Coordination Service. 24/7
Aoake te Rā
Aoake te Rā – 0800 000 053
Free counselling for people bereaved by suicide, weekdays 8.30 - 5pm
The Grief Centre
The Grief Centre – 0800 331 333
For grief counselling, support groups and information about all forms of loss, grief, trauma or difficult change, weekdays 8.30 - 5pm
Victim Support
Victim Support – 0800 842 846
Support for people affected by crime and traumatic events, 24/7
After a Suicide
For more information for whānau, friends and communities after a suicide, also see our website After a Suicide
Bereavement support groups
Also see our support group pages for local and face-to-face bereavement support groups.
Family violence
Women’s Refuge
Women’s Refuge Crisis Line – 0800 733 843 (0800 REFUGE)
For women living with violence, or in fear, in their relationship or family. 24/7
Shakti Crisis Line
Shakti Crisis Line – 0800 742 584 (0800 SHAKTI)
Multilingual helpline for migrant or refugee women living with family violence. 24/7
Are You OK
Are You Ok Family violence info line – 0800 456 450
To talk about family violence and find help for yourself or others. 24/7
Shine
Shine– 0508 744 633
Confidential family violence support, information and advice to the community. 24/7
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