Helplines & support
Helpline services are available right now in New Zealand that offer support, information and help for you and your parents, family, whānau and friends. For peer support and local, face-to-face groups and organisations, see our community support groups page.
Support for culture, age and sector groups
Asian Family Services
Asian Family Services – 0800 862 342
help@asianfamilyservices.nz
Provides professional, confidential support in multiple
languages to Asians living in New Zealand, Mon-Fri 9am – 8pm
NZ Ethnic Social Services
Counselling and support for migrant and ethnic communities
Website: www.nzess.co.nz
Email: info@nzess.co.nz
Phone: 09 8346668
Vagus Line
Vagus Line – 0800 56 76 666
Counselling for the NZ Chinese community
Mondays, Wednesdays and Fridays 10am – 2pm
Rural support
Rural support – 0800 787 254
Information and support for rural people, 8am – 6pm, 7 days a week
Seniorline
Seniorline – 0800 725 463
National information service to help older people find their way around the health system, weekdays 8am – 4pm
Help for deaf and hard-of-hearing people
NZ Relay
www.nzrelay.co.nz – helps users to connect with services over the phone
NZ Police 111TXT
www.police.govt.nz/111-txt – register with the New Zealand
Police for the 111TXT service
TXT, messenger, online chat – many services on this page offer txt, messenger or online chat services
Music Helps
MusicHelps – 0508 MUSICHELPS
Counselling and assistance to people in the NZ music community
Ontrack - support for people in the racing community
Ontrack - 0800 667224
Supporting everyone working and volunteering in the racing community. Together we are working to improve mental health and prevent suicide.
support@ontrack.org.nz
Sexuality or gender identity
OutLine Aotearoa
OutLine Aotearoa– 0800 688 5463 (0800 OUTLINE)
Provides support to Takatāpui, MVPFAFF+ and Rainbow communities, their friends, whānau, and those questioning.
Confidential telephone support and online chat support between 6pm and 9pm every day
Rainbow Youth
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Website: xx
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