Helplines & support

Youthline – free text 234, call 0800 376 633, webchat at youthline.co.nz,
DM on Instagram @youthlinenz, message on WhatsApp 09 886 56 96.

For young people and their parents, whānau and friends. Helpline available 24 hours, 7 days a week; webchat 10 am - 10pm

What's Up – 0800 942 8787 (for 5–19 year olds).
0800 WHATSUP
Phone counselling is available every day, 11am – 11pm, online chat 11am – 10.30pm

Yellow Brick Road – 0800 732 825
Supporting families towards mental wellbeing: for families who have a loved one experiencing mental health challenges, weekdays 8am – 4.30 pm

Plunketline – 0800 933 922

Free parent helpline and advice service available to all families, whānau and caregivers, 24/7.

EDANZ – 0800 2 EDANZ or 0800 233 269, or Auckland 09 522 2679 (leave a message).
For information, support and resources about supporting someone with an eating disorder. Email info@ed.org.nz

Parent Help – 0800 568 856

For parents/whānau seeking support, advice and practical strategies on all parenting concerns. Anonymous, non-judgemental and confidential, 9am – 9pm, 7 days a week

Family Works - 04 473 5025
Social work services for families, weekdays 9am – 4pm

Le Va – Information and support for Pasifika families on mental health, addiction and suicide prevention.

0508 927 654 or 0508 WARMLINE
5pm to 11pm every day

0800 200 207
Tuesday to Sunday, 7pm to 1am