Helplines & support

Youthline – free text 234, call 0800 376 633, webchat at youthline.co.nz,
DM on Instagram @youthlinenz, message on WhatsApp 09 886 56 96.

For young people and their parents, whānau and friends. Helpline available 24 hours, 7 days a week; webchat 10 am - 10pm

What's Up – 0800 942 8787 (for 5–19 year olds).
0800 WHATSUP
Phone counselling is available every day, 11am – 11pm, online chat 11am – 10.30pm

Yellow Brick Road – 0800 732 825
Supporting families towards mental wellbeing: for families who have a loved one experiencing mental health challenges, weekdays 8am – 4.30 pm

Plunketline – 0800 933 922

Free parent helpline and advice service available to all families, whānau and caregivers, 24/7.

EDANZ – 0800 2 EDANZ or 0800 233 269, or Auckland 09 522 2679 (leave a message).
For information, support and resources about supporting someone with an eating disorder. Email info@ed.org.nz

Parent Help – 0800 568 856

For parents/whānau seeking support, advice and practical strategies on all parenting concerns. Anonymous, non-judgemental and confidential, 9am – 9pm, 7 days a week

Family Works - 04 473 5025
Social work services for families, weekdays 9am – 4pm

Le Va – Information and support for Pasifika families on mental health, addiction and suicide prevention.