Donor Relationships Coordinator

Bring your administrative and communications skill to our fundraising team, where you'll support the team by handling calls, emails and post from our supporters.
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Found in: Vacancies
Position: Donor Relationships Coordinator
Opens: 13 June 2024
Closes: 4 July 2024

About Us 

The Mental Health Foundation of New Zealand (MHF) is a not-for-profit organisation that works towards creating a society free from discrimination, where all people enjoy positive mental health & wellbeing. Our work  seeks to uplift the mental health and wellbeing of whole populations , rather than providing individual mental health supports or services. 

At the MHF, we value ōritetanga  (fairness and equity), and we encourage whānaungatanga and relationship building based on tika, pono and aroha (respect, truthfulness, compassion). We ensure our work is toitū (sustainable), and we value diversity and te pae tawhai (innovation).   

 

The Role

Bring your administrative and communications skill to our fundraising team, where you'll support the team by handling calls, emails and post from our supporters. Your excellent writing and interpersonal skills will shine, and you'll be a pro at meeting deadlines and prioritizing tasks. Collaborating with the fundraising team and the wider organisation, you’ll work to draft messages to supporters in a way that reflects our organisational values. Your initiative, keen eye for detail, collaborative spirit, and ability to work well within a team will be highly valued in this role.

Most importantly, you’ll be sharing with people how they’re helping improve the positive mental health and wellbeing of all New Zealanders. We're looking for someone eager to expand their skills in the fundraising space for this junior role. 

 

What you will do 

  • Collaborate with the fundraising team to draft messages to supporters in a way that reflects our organisational values
  • Respond to day-to-day inbound and outbound interactions with supporters. This includes postal, email and telephone inquiries
  • Support other members of the team with reporting, evaluations and data
  • Update donor information on the CRM
  • Provide general admin support to the fundraising team

 

You will have

  • Experienced in admin support, comfortable and confident on the phones, and excellent communication skill
  • Good eye for detail and accuracy while managing donor information 
  • Consider yourself adaptable, organised, collaborative and able to use your initiative
  • Interest in working with people from diverse cultures and backgrounds, and a willingness to grow your knowledge of Te Ao and Te Reo Māori. 
  • Experience or eagerness to expand skills in the fundraising space. 
  • Experience with CRM systems would be a plus. 

If that sounds like you, we’d love to hear from you!

 

Benefits

  • Vibrant office based in the heart of Maungawhau, Mt Eden  
  • Flexible working policy  
  • Day off on your birthday  
  • 20 days sick leave  
  • Opportunity to build strong networks  
  • Competitive and equitable salary which is reviewed annually  

 

The salary band for this role is $50,000 - $60,000 and will be commensurate with the successful candidate's skills and experience. 

At the MHF we often are confronted with difficult stories about mental health, distress and suicide. Please consider your own mental health and ability to be exposed to this information prior to applying.  

Rainbow and takatāpui candidates are welcome and encouraged to apply. The Mental Health Foundation actively promotes the articles of Te Tiriti o Waitangi. 

If this role sounds like a fit for you, we’d love to hear from you! We are reviewing applications as they come and will close the role when we have found the right person so don't wait!

 

Apply Now