Trieste

How one city showed the world a better model for mental health care 

As Aotearoa New Zealand’s mental health law — the Mental Health Act — progresses towards change, we’ll be showcasing inspirational local and international initiatives that show just how successful non-forceful mental health care can be.   

Over fifty years ago in Trieste, a city on the north-east coast of Italy, a new mental health care model was born. Its teachings continue to influence and inspire global perspectives around how those of us with significant mental distress or illness can be best supported to recover and live well.  

This model has provided a blueprint for a mental health care system steeped in kindness, respect and inclusivity — the same values inherent to kaupapa Māori approaches used here in Aotearoa, such as Rapua Te Āhuru Mōwai.  

Subheading: Knocking down the walls of institutionalisation  

The story of the Trieste model began in 1971, when psychiatrist Franco Basaglia was appointed director of the San Giovanni psychiatric hospital. Basaglia was a firm critic of traditional psychiatric institutions and practices of the time, which he viewed as oppressive and dehumanising. He questioned their legitimacy, and asked whether there could be a better way.     


Pictured: Franco Basaglia; Credit: Wikimedia Commons 

In 1970s Italy, many believed people staying at psychiatric institutions were dangerous and needed to be hidden from the rest of society, as well as contained and often forcibly controlled. At best, the line between therapy and punishment in these institutions was blurry. 

Basaglia’s views couldn’t have been more different. He strongly believed people in distress should be treated with respect by doctors and medical staff, and their treatment underpinned by empathy, conversation and emotional support. 

His efforts sparked a national debate around psychiatric institutions in Italy, which led to the ratification of ‘Law 180’ in 1978 (also known as ‘the Basaglia Law’). This law change enabled psychiatric institutions in Italy to be shut down, and paved the way for community-based mental health services.   

In Trieste, the local San Giovanni psychiatric institution was closed and replaced with a network of community mental health centres. Instead of staying in psychiatric institutions, people with mental health challenges were now encouraged to participate in the city's everyday life and integrate into the wider community.   

San Giovanni’s Park (where the old institution was) became a place of gathering and cultural events and remains a hive of activity to this day. The nearby cafe and local community radio station are staffed by employees of La Collina (The Hill), a social co-operative that provides opportunities to people with lived experience of mental distress, as well as other groups who encounter barriers to finding paid employment.  

Franco Basaglia’s transformative legacy lives on. Community mental health centres in Trieste still offer a range of 24/7 services including crisis intervention, respite care, rehabilitation services and support for family members.  

Pictured: Franco Basaglia; Credit: Wikimedia Commons 

What we can learn from Trieste  

The Trieste model of care hinges upon several key principles that starkly contrast with compulsory or forced mental health treatment practices, such as:  

  1. A human-centred approach. The Trieste model focuses on supporting the individual needs and rights of people seeking wellness, rather than treating their ‘distress’ or ‘illness’. People receiving support are active, not passive, participants in their process of care, and the social, economic and personal factors that contribute to their distress are recognised and considered in the development of their care plans.  
  2. Deinstitutionalisation. Since the closure of the old psychiatric institutions, smaller mental health centres have become the norm. These centres focus on upholding people’s dignity and offering personalised support.   
  3. Community integration and wrap-around support. A wide range of support is offered for people in distress, including employment, education, and housing assistance. In Aotearoa New Zealand, a similar shining example is Rapua Te Āhuru Mōwai, a kaupapa Māori service providing wrap-around support and housing to people who would otherwise have nowhere to go after being discharged from an inpatient mental health unit.    
  4. Non-forceful practices. Basaglia and his followers advocated for non-restrictive, non-forceful treatments, moving away from practices like involuntary hospitalisation, physical or chemical restraint and excessive medication use. Instead, the Trieste model strives to create therapeutic environments that hero individual freedom and dignity. While staying in community mental health centres, people are encouraged to engage in ongoing activities, host visitors, share meals with others, and are supported to participate in employment, education, and day-to-day life in their community.   

Trieste’s continuing impact  

In a publication from 2021, the World Health Organization (WHO) recognised the Trieste model as a best practice example of mental health care. As such, it continues to inspire and guide mental health reform efforts worldwide.   

The Trieste model’s focus on supporting people’s dignity, autonomy and community integration remains a beacon for those advocating for compassionate and effective mental health care, including here in Aotearoa New Zealand.