The Foundation is available for comment regarding suicide prevention.
We cannot comment on steps being taken to remove the video or how authorities and social media platforms are working on this
- Read Netsafe’s guidance to helping young people exposed to upsetting content
- Find a private, quiet opportunity to talk
- Take a breath and don’t get angry with them for accessing content you’d rather they didn’t see. Anger or judgement shuts conversations down and it’s the opposite of what we need right now.
- If you know your young people are aware of the video, ask them directly how they feel about it
- If you’re not sure if your young people are aware of the video and don’t want them to find about it, ask them if they have seen anything online lately that has worried or upset them
- Affirm their feelings – let them know however they’re feeling is all right and you’re there for them at any time. Feeling upset, triggered or even extremely distressed after seeing the video is completely normal, human and understandable. Let them know they deserve help and support.
- Keep an eye on your young people for signs they have become depressed or withdrawn, have significant mood changes, stop participating in things they used to enjoy or start talking negatively about themselves
- Keep an eye out for signs your young person might be self-harming – these signs can include wearing long-sleeved shirts or long pants when the weather is warm, having unexplained injuries, scars, bruises or marks and washing their own clothes separately
- Be patient – let them know you’re there to talk whenever they’re ready.
- Share anything that includes an image of the footage as this creates further panic and has led to some young children becoming very distressed
- Share websites or places where the video can still be found. It is absolutely not worth the risk of someone viewing the video.
- Re-post things from Facebook/Twitter/Instagram accounts that are not verified and not from credible sources
- Share content that creates alarm or panic without supporting adults or young people to respond well or giving information/advice about how to get help.
- Need to talk? Free call or text 1737 any time for support from a trained counsellor.
- Lifeline 0800 543 354 (0800 LIFELINE)
- Youthline 0800 376 633, free text 234 or email email@example.com or online chat.
- Samaritans 0800 726 666.
- Note for Māori: You can also contact or visit your local Māori or iwi social and health organisation for support.
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