Charity livestreaming

Every donation made to one of our Mental Health Foundation online fundraising pages is sent a full charity tax receipt automatically.

Every donation made to us via the Tiltify platform is sent a basic payment receipt. This is not a full charity tax receipt, which is one of the reasons we prefer you to use our platform for your fundraising page. However, if your donors contact us directly with the details of their Tiltify donation we'll be happy to issue them a full charity tax receipt.

Livestreaming is currently available on all our Do It Yourself online fundraising pages. Livestreaming has not been enabled on our running events fundraising pages. But it is possible, so if you'd like us to make it available please get in touch using the contact form below.

To enable livestreaming on your DIY fundraising page:

1. Login to your fundraising page.
2. Click "My dashboard".
3. Click “Edit my page”.
4. Scroll down to select your Streaming Platform.
5. Add your Username for that platform.
6. Use the switch to turn livestreaming OFF and ON as required.

If you're having any trouble at all, please let us know. We're here to help.

Once you have added your livestreaming platform to your page, you can turn it OFF and ON as required. To turn livestreaming ON:

1. Login to your fundraising page.
2. Click "My dashboard".
3. Click "Edit My Page".
4. Scroll down to the streaming section, and flick the switch to ON.

When livestreaming is turned ON a video box will be visible to display your livestream. If you're not currently streaming then this will appear as a black box. To keep your page looking nice, we recomend turning livestreaming OFF when you're not using it. To do that, flick the the blue switch to OFF. (Remember to turn it back ON before you start a live stream or it won't display on your page.)

There is a delay of about 4 seconds when you livestream to your fundraising page. This is completely normal.

Yes you can, if you have selected Twitch as your streaming platform. Tick the "display comments with stream" box to display them under the video box on your fundraising page.

Youtube and Mixer comments cannot be displayed.

Your video will be visible on your fundraising page only for the duration of your livestream.

But you can save your video in your streaming platform. Then after you've finished your livestream you can add a link on your fundraising page to your streaming channel so that your supporters can watch the video there if they missed it live.

Personalising your page with photos and your story is a great idea. For easy instructions on how to make these edits, visit our Online Fundraising page.

Yes you can. The Donate button will link to your Mental Health Foundation online fundraising page. You'll need a desktop computer to add this.

1. Open your Twitch account.
2. Click "Channel" from the menu under your username icon.
3. On the About tab click the "Edit Panels" switch.
4. Add an image panel.
5. Download our Donate Button here.
6. Copy and paste your fundraising page URL in the "Image links to" box.
7. Add a description about why you're fundraising for mental health.
8. Add the button image you downloaded earlier and click submit.

Youtube have their own very helpful instructions on livestreaming. If you're wanting to livestream with YouTube it's important to read them first.

To livestream from your computer, you'll need to download an encoder software. For more information watch this video.

When activating livestreaming on your Mental Health Foundation fundraising page you'll be asked to enter your streaming platform username. If you've selected Youtube as your streaming platform, enter the character string at the end of your Youtube channel URL, as shown in bold in this example: https://www.youtube.com/channel/UCzIETtfXeau-lj17DGjZ-7w.

To livestream from your laptop or computer, in addition to your streaming platform, you will also need to use an open broadcast software encoder such as Streamlabs. This delivers your streaming contents from your computer to your streaming platform. Here are the basic steps.

1. Download and Install Streamlabs OBS to your computer, available for Mac or Windows.
2. Run the app.
3. When logging in, select your streaming platform from the list (eg. Twitch) and use your login details for that account.
4. The backend of Streamlabs looks like the screenshot below. The main menus that you'll use are the Editor, Dashboard, and Settings.
5. You build content through the Source block in the Editor section. You may choose to add computer display and video capture to share your computer screen with webcam video of you in the corner.
6. Make sure your streaming platform is online.
7. Click Go Live to stream.

For further support with Streamlabs, try these links:

• Streamlabs help centre
• Streamlabs OBS Youtube Channel
• Streamlabs Donation goal widget

There's a lot of information on livestreaming available on the internet, some it more useful than others. Here are the most helpful pages we've found:

• Twitch tips
• Twitch tips on Reddit
• YouTube tips
• Tiltify tips

For information on how to set up livestreaming on any of these platforms, click on the user guides.

• Twitch streaming guide
• YouTube Live streaming guide
• Instagram streaming guide
• Facebook streaming guide